Sending your gift directly to the recipient(s)?
You might like to include a gift message with your purchase.
Where can I add a gift message when I am placing an order?
On the product page you will be given the opportunity to add a personalised message to your order. Simply select 'Is this a gift', a drop form will then appear prompting you to input a 'to', a 'from' and a 'personalised gift message'.
How many gift messages can i add per order?
We only offer one gift message per delivery address.
For more information on shipping and delivery please click here.
Where can i add my personalised messages for multiple address orders?
When you are checking out, on the cart page you will be able to enter a personalised message per address. After you have selected 'ship to multiple addresses' a form will appear per shipping address prompting you to input your gift message.
For more information on multiple address shipping please click here.
Is there a character limit for my personalised message?
There is no character limit for your gift message(s).
How to contact customer services?If you have any further questions or need anymore information please send us an email by filling in this form to Contact us, or you can send us an email to firstname.lastname@example.org.
Alternatively, for any urgent enquiries you can give our customer care team a call on 0203 754 0963.
Our customer services opening hours are Monday to Friday, 9am - 5pm.
We will do what we can to try to solve any issues as soon as possible.