Our Guarantee

100% Satisfaction

We love our products and we want YOU to feel the same. So, if you are not 100% happy with your purchase, we want to know about it so we can put it right.
Our primary goal is to have happy and satisfied customers and we are committed to provide you with an excellent service. If you've sent or received a Rita Farhi gift, whether you were delighted or not entirely satisfied, we'd like to hear your comments in order to improve our services and products.


Contact our customer services

By Email:
If you have any further questions or need anymore information please send us an email by filling in the form on the Contact us page, or you can send us an email to care@farhi.co.uk.
All queries will receive an initial response within 72 hours.

By Phone:
Alternatively, for any urgent enquiries you can give our customer care team a call on 0203 754 0963.
Our customer services opening hours are Monday to Friday, 9am - 5pm
We will do what we can to try to solve any issues as soon as possible.